Operation instruction

  1. Power on the Smart-Unlocker and E/G indicator will light green.
  2. Power on the phone without SIM card and flash card (if present).
  3. Connect phone to Smart-Unlocker and press the "Unlock" button ( red on older Unlockers ).
  4. E/G indicator will light green and go off, the phone will switch off (some models will automatically turn on then).
  5. E/G will light green on success or red on error
  6. Successful unlock resets User Code to 1234, Security Code to 000000


Sendo snd2xx/snd3xx/snd5xx/snd6xx/snd8xx unlocking procedure

  1. Power off the phone
  2. Connect Unlocker to the phone using RJ45 cable (pinouts below)
  3. Press UNLOCK button
  4. Press Power button on the phone within 5 seconds after you press UNLOCK button on a Unlocker. RX/TX leds will blink
  5. E/G led will glow green on success.
When you unlock Sendo phone use either fully charged phone battery OR power supply from Smart-Unlocker. Don't use them both at the same time! If you use power supply from Smart-Unlocker, make sure current is not less than 300mA, otherwise not all data will be properly recorded to the phone.

Motorola V18x/V22x/C65x/C38x/E375/E378i (newer versions), C975/C980/V980/E1000 (Boot Loader 0.6.1.2) unlocking note

Unlocking newer versions of V18x/V22x/C65x/C38x/E375/E378i or C975/C980/V980/E1000 (Boot Loader 0.6.1.2) may require additional user intervention.

It may happen that E/G led still blinks after display turns off - it means that you have to turn the phone ON manually within 2-3 seconds after display turns off; alternatively you can try to unlock this newer version of V18x/V22x/C65x/C38x/E375/E378i with battery charger on.


Unlock procedure for Motorola A920/A925/A1000

  1. Power the phone on.
  2. Connect the phone to a powered Unlocker. Phone display should give "USB cable connected" message.
  3. Press UNLOCK button on the Unlocker.
  4. Phone reloads. Within 5-10 seconds phone display gives "Waiting for PST" message.
  5. Press A and B keys simultaneously in upper part of the handset. The phone enters boot mode (if you don't press these 2 keys during "Waiting for PST" message, the Unlocker will give red E/G led and you will have to start with step 1 again).
  6. After A and B keys have been pressed E/G green led will blink and phone reboots. Meanwhile E/G will give frequent green blinking and phone will turn on.
    Do not disconnect cell phone from Smart-Unlocker while green led indicator blinks!
  7. Green E/G led glows. The cell phone is unlocked.

Motorola Axxx/Exxx/Vxxx unlocking note

Don't unplug cable right after phone reboot, wait until E/G led stops blinking!


Motorola E396/E398 unlocking note

Remove flash card from phone before unlocking


Motorola C115/C116/C155/C156/E365/V170/V171 unlocking procedure

  1. Power off the phone
  2. Connect Unlocker to the phone using RJ45 cable (pinouts below)
  3. Press UNLOCK button
  4. Press Power button on the phone within 5 seconds after you press UNLOCK button on a Unlocker. RX/TX leds will blink
  5. E/G led will glow green on success *
* After successful unlock (green led on) phones with inserted sim card may ask for PCK or NCK code. Enter 00000000 ("zero" 8 times)

Smart-Unlocker upgrade procedure

  1. Connect Smart-Unlocker to PC using LPT cable
  2. Power Smart-Unlocker ON (warning: don't use battery!)
  3. Go to our Upgrade Zone
  4. Upgrade Zone uses ActiveX element, answer "Yes" to install and run it
  5. Press "Connect"
  6. Press "Update" if your version is out of date
  7. Power Smart-Unlocker OFF
  8. Disconnect LPT cable


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